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Food - Transporting your samples

At SYNLAB we are committed to delivering the best service to all our clients and as a result we have recently reviewed our logistics operations. Where possible we will now collect all samples using our own dedicated fleet of temperature controlled vehicles.

Our aim is to ensure that the integrity of all samples is maintained from sam­pling to analysis. SYNLAB is committed to ensure best practice in this area, and we therefore plan to move sample collection onto our own fleet where ever possible. Our Sample Collection Co-ordinators are easily recognisable in their standardised uniform, are fully trained in the handling of your samples and will carefully maintain the chain of custody from collection location to receipt at our laboratory.

So that this can be managed effectively, we require all collections to be booked before 3pm on the day before the collection is required. If you have regular prearranged collection instructions this change will only apply to requirements outside of this schedule.